- Oct 16, 2010
- 4,477
- 1,760
You know the old saying―it takes one to know one.What!! How'd you know my secret to success?!
On a more serious note, though: no, I didn't actually expect that before. But, for better or worse, I can't say I'm not familiar with it. And I can't count how many times it's been that someone rants about how this and that customer service representative was being annoying, then I tell them something along the lines of "Mate, you were dealing with a robot. A person, sure, but one whose personhood outside following scripts involves only choosing the best words for the particular customer they're dealing with."
Buuuut real-life rants aside.
...What were we on about again?