Question No text box to input reply

baybridge

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Apr 27, 2016
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@otome! has trouble with the site; they're unable to see any text box to type messages in.

Examples & error (on PC browser) messages below.

They have tried it with & without VPN, change browsers, devices etc. but nothing works so far.


Screenshot_2025-09-02_at_20.06.17-ezgif.com-webp-to-jpg-converter.jpgScreenshot_2025-09-02_at_20.07.40-ezgif.com-webp-to-jpg-converter.jpgScreenshot_2025-09-05_at_18.11.20.jpgScreenshot_2025-09-05_at_18.11.38.jpg

Edit: Additional information is that they are accessing via a Mac. Works fine on smartphone / tablet (mobile).

Any assistance would be much appreciated!
 
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They have tried it with & without VPN, change browsers, devices etc. but nothing works so far.
Edit: Additional information is that they are accessing via a Mac. Works fine on smartphone / tablet (mobile).

So I assume that it doesn't work with a Mac (Safari) but works pretty much on all other devices including iOS?
Can you give more information such as Safari version, OS that they use?

The reports are full of confusion and I will need more clarity
 
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So I assume that it doesn't work with a Mac (Safari) but works pretty much on all other devices including iOS?
Can you give more information such as Safari version, OS that they use?

The reports are full of confusion and I will need more clarity
From otome!: Tried safari, chrome, Firefox and opera GX (on Mac)
and no i only can try on an android phone (it works but it's inconvenient)
I don't have another device with iOS

Additional info: i'm on Ventura (13.2.1) and 16.3 update of safari, but i didn't usually use safari and i don't really care about it working on safari anyway as this browser sucks, i used to go on animesharing with chrome( 140.0.7339.81) and firefox (142.0.1 ) and they're all up to date

Context: They had trouble leaving 'reactions' on posts but was resolved / replaced with the no text box error (current thread).
https://www.anime-sharing.com/threads/unable-to-choose-a-reaction-other-than-like.1724111/
 
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I utilized https://www.browserling.com/ to evaluate the website's compatibility across various browsers, and I encountered no issues whatsoever

I cannot replicate the problem you mentioned. It might be caused by certain rogue extensions or antivirus software blocking specific resources.
 
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Maybe otome! can try disabling all browser extensions or do it one-by-one to see which one is the culprit? I used to have the same issue of not being able to leave any reactions other than "like" (on a different forum, not anime-sharing.) I tried disabling my ad-blocker, it worked.

I know this isn't about the reactions and it's about the reply box, but the same principle probably applies.
 
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Please keep me updated on your findings, I'm willing to get to the bottom of the issue that both you and otome are facing.

Safari on Mac: No extensions enabled, doesn't work
Edge: No extensions, VPN enabled & disabled, doesn't work

They're also unable to click on any reactions (again) on Chrome.
 
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Please, enable development mode and check network tab, check if there's any failed to load resources (typically JS resources with a status not equal to 200.

I have a feeling an AV, or a web blocking services are actively blocking our CDNs.

If you click this link, do you see a wall of text:
https://www.jsdelivr.top/js/xf/message.min.js?_v=934f3680
https://www.jsdelivr.top/js/xf/editor-compiled.js?_v=934f3680
https://www.jsdelivr.top/js/xf/core-compiled.js?_v=934f3680
https://www.jsdelivr.top/js/xf/preamble.min.js?_v=934f3680
 
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For more context, they also have this window when trying to select a reaction (first happened when they posted an earlier thread https://www.anime-sharing.com/threads/unable-to-choose-a-reaction-other-than-like.1724111/ - but did not think they were related).

1757297996135.png


The pop-up (circled in yellow) no longer shows whenever they click Conversations, Alerts and Search (the three icons on the top right corner) - they are redirected to the actual pages instead.
1757298118558.png

1757298484364.png


Will update again when I hear back!
 
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