I don't know if the game is very well-known in the English-speaking community, but it is in the Spanish-speaking community, and it's My Candy Love (also known as "Corazón de Melón" here). It was the first otome game I ever played on my mom's computer (back when I was a little kid with no supervision). I loved it, I adored the game with all my heart. I loved the art style, the outfits they offered for Sucrette (the game's MC), I never missed the YouTubers' gameplay videos, and even the arguments the players had about who was better, Nathaniel or Castiel (I was Team Nathaniel). The best part for me was the story and the boys' routes. Everything seemed perfect to my little self until I realized I'd run out of Action Points and that this was "the end of me with the game." I never touched it again, and it turns out I only made it past episode three, as far as I remember.
And after years of not playing, when the university era arrived, I was amazed. It motivated me to start My Candy Love again, so I decided to begin from scratch with the high school era to understand the story, and OH MY GOD, I didn't think it would be torture.
Sucrette is a terrible character. I can't believe that the protagonist who "represents us" was so unbearable. She acted like an idiot with the game's love interests, and each decision was worse than the last, leaving you no choice but to pick the most decent one (both equally awful). And those love interests themselves were red flags. The game was supposed to be aiming for realism, but then you have a fairy godmother, and well, it's no surprise that the Action Points issue was never resolved.
Perhaps it was the nostalgia factor, but I went back to the game two years earlier hoping the story would improve, but because of Sucrette, it was difficult. I tried to go back again and again, but each time I doubted myself, and my progress only got as far as episode 11 of the high school, with 3698 AP and 959 coins that I haven't spent.