As a LADS player, I have mixed feelings.
The bad (rant ahead... it's a lot I know):
Gacha mechanics ruin the story and relationship/character development for me, because most of the time the good stuff is locked behind limited cards. I don't mind paying, but I do mind when the price eats up my entire salary, not worth the price no matter how much fans try to justify it.
Gacha games plot must also be dragged out endlessly due to the live-service aspect, making it inherently detrimental to story-development.
Taking the most recent example, LADS is guilty of this. It had potential but the greedy company soon showed their true colors (not that they were ever hiding it...) by focusing on 1001 ways to wring out money from the players than writing a good story itself.
Gameplay mechanics become repetitive after a while, limited time events, limited time stories, limited time items.........soon everything becomes a chore. Truthfully I haven't played a single gacha game - otome or otherwise - that did not turn into a chore later.
Many gacha game communities are terrible to interact with too. It's not as simple as "just don't interact with them ez!!" because this isn't about making friends, it's about the community driving the decisions made by the company. Gacha games are live-service, meaning you could wake up tomorrow and find the most anti-consumer mechanism added into the game. The thing is, gacha fans community has the power to stop that. They just don't. Anyone who dares criticize their precious billion-dollar company would get dogpiled. The games keep making big cash each month and people celebrate it like its their personal achievement. Sad and funny at the same time.
The good - might be exclusive to LADS:
I hate to admit it, but the one thing I can appreciate is...they at least tried to make an otome game with 3D graphics and action combat.
I know a lot of female gamers want such a game. So do I. But no other company has bothered even though the market potential is there. It might be more complicated than what companies like Otomate, Broccoli, Takuyo etc can/is used to doing, but Konami, Capcom, Koei? They have made otome games. They absolutely have the budget and technology for bigger games. But female gamers don't get to have 3D action RPGs because that's for boys only /s We will keep getting turn-based otome or rhythm otome or stat-raising dating sim/otome before we ever get a 3D action otome.
In a way, I hope LADS' success can inspire other companies to experiment with more gameplay styles for otome games, and without the predatory gacha tactics. But my hunch tells me they will take note of the latter and not the former.