I haven't received an activation email

**lilirose** · May 16th, 2023, 01:48 PM

Thank you for the help.

I haven't received an activation email,

Try it three times, I'm using Outlook.

*Problem solved all good things takes 5? I guess the 5th came in a instant.

**Advertisement** · May 16th, 2023 01:48 PM

**Silent_Thinker** · May 18th, 2023, 04:45 PM

I tried yesterday as well as today, and have not received any email. Is it normal to wait this long or is the mail server busted?

**Shine** · May 18th, 2023, 11:48 PM

We apologize for the inconvenience. Please wait, I'll ask Checkmate for help.

**coar35** · May 19th, 2023, 07:15 PM

hello

I haven't received an activation email,
I'm using gmail

I've tried several times, but it still doesn't work.
the activation code does not arrive
I have to wait a certain time or the mail server is broken?
Or maybe the problem is from using gmail?

**Silent_Thinker** · May 20th, 2023, 05:20 AM

Thank you for your response. I appreciate your assistance in resolving this matter. I will patiently await Checkmate-sama's help.

**Shine** · May 20th, 2023, 07:17 AM

Checkmate is very busy and will check mail server soon, I manually activated your two accounts.

**breadman96** · May 20th, 2023, 08:16 AM

I think it's the same issue many new users have gotten recently, I didn't receive any activation emails. Thanks in advance to anyone who's working to solve this problem

I'm also unable to reply to the other threads which is why I created this as a sort of ticket

**Checkmate** · May 20th, 2023, 02:03 PM

Should be fixed, caught me at a very bad timing.

**coar35** · May 20th, 2023, 03:14 PM

thanks for the help

**Silent_Thinker** · May 20th, 2023, 03:42 PM

Thank you immensely for your invaluable support, Shine-sama! You're truly an MVP. Once Checkmate-sama resolves the mail server issue, will my account remain active, or will I need to reactivate it using my email address? Your guidance is highly valued. Thank you again!