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Thread: Closing Account

  1. #1
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    Closing Account

    I would like to close my account and have followed the guide provided, but I am not seeing the confirmation code appear for me or turning up anywhere in my emails to follow through with the process. Does anyone know something about this and what can be done next?
    Any help would be much appreciated.

    Thanks!

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    need cancel too
    Last edited by mrtrrth; August 1st, 2019 at 04:45 PM.

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    Re: Closing Account

    I'm very fed up with these type of request. So let me make this clear:

    To remove your account, you gonna need a confirmation code. This to prevent account hijacking and deletion. If for some reason you cannot get this email, it means you use a phony email during sign up and such we don't support account creation of this kind.

    If you still insist that you don't have a confirmation code. I am sorry, there's no way to delete your account if you don't have what necessary to prove you are the legitimate account holder.

    For the record, we keep the logs of who [successfully] removed themselves from the system for debugging and I see it is working just fine every day.

    I only post what I bought. My uploads are for those who share the same taste but could not easily import them. If you can buy the game, please do it to support the company.
    Bugs report belong to the Site Support, not my inbox.

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    Re: Closing Account

    Yes, I can understand what you say, but the mail I used to apply was already close, I can't get in, In that case is there nothing I can do?

  6. #5
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    Re: Closing Account


    Addition

    Sorry. I have checked the General Rules.

    There seems to be no prohibition of Multiple Accounts. (In General Forum Rules)

    (But, in special cases, it is prohibited, such as for the purpose of posting many DL links by multiple accounts, etc.)

    (In general, multiple accounts are prohibited. But in this forum, no explicit prohibition is stated except for special cases).


    ----------

    Quote Originally Posted by mrtrrth View Post
    Yes, I can understand what you say, but the mail I used to apply was already close, I can't get in, In that case is there nothing I can do?
    Hello. It's strange. If you can log in here, you can change your registered e-mail by changing your settings. Just change your old e-mail to the effective e-mail at this point for you.

    Settings > (My Settings) > Edit Email & Password > Edit Email Address (Optional)

    If you have no effective e-mail address now, just get one. Then you can receive confirmation code.

    _ mrd

    ----------

    Well, I think there is the other situation. That is:

    You had created the account which is different from the present "mrtrrth". But you forgot the pass of that account and the registered e-mail for that account is now not effective. Then, yes, you cannot receive e-mail of confirmation code, and there are no ways to delete the old account.

    But in this case, it means you have created double accounts. The rules forbid the multiple accounts. And if you have double accounts, according to the rules, you should be banned for breaking the rules.

    How to treat this problem. I don't know. The admins decide and deal with how to.
    (However, if you had created the account in past, and you forgot this, and you created the another account in mistake. That is, you did not create multiple accounts intentionally, the judgement of the admins may be different. But it dependent on admins).

    _ mrd
    Last edited by mildis; August 1st, 2019 at 11:22 PM. Reason: corrections

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    Re: Closing Account

    will, I Just change both account id and mail today, because the mail I used to apply got too much scam mail so I closed few day ago, so if the account was ban, I can't use it right, and in other word it also mean delete?The mail address in my profile work fine now, if possible, you can send the code to that mail address, is not, just ban this account, it is fine
    Last edited by mrtrrth; August 2nd, 2019 at 01:01 AM.

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    Re: Closing Account

    so, what should I do now

  9. #8
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    Re: Closing Account

    Try going to settings and click "Remove My Account" again?
    Last edited by Frankincense; August 2nd, 2019 at 04:19 AM.

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    Re: Closing Account

    I can't do it without the confirmation code

  11. #10
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    Re: Closing Account

    No, I mean, have you tried clicking the "Remove My Account" link again after you changed your mail? This is the process of requesting a confirmation code. You don't need a confirmation code to request a confirmation code. That would be weird.

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