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Thread: Issue with Profile Page Customisation

  1. #1
    Rain Summerfields
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    Issue with Profile Page Customisation

    Whenever I click use image from the list of available tabs, it freezes my computer.
    I am on Operating System Windows 10 and my browser is Mozilla Firefox version 40.0.2

    Help please.

    Thanks!
    Last edited by Checkmate; September 10th, 2015 at 06:38 PM.

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  3. #2
    ピュア&イノセント Checkmate's Avatar
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    Re: Issue with Profile Page Customisation

    I have the same setup but I don't see any problem (same OS and Browser version), Are you sure you don't use any buggy plugins?

    Alternatively, can you show me the exact step to reproduce the result?

    I only post what I bought. My uploads are for those who share the same taste but could not easily import them. If you can buy the game, please do it to support the company.
    Bugs report belong to the Site Support, not my inbox.

  4. #3
    Rain Summerfields
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    Re: Issue with Profile Page Customisation

    I just checked my plug ins, they seem to be fine.
    I didn't suss out any bad ones, so to speak.

    Maybe it is just my net connection being funny.
    It lags badly at night time hours.

  5. #4
    ピュア&イノセント Checkmate's Avatar
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    Re: Issue with Profile Page Customisation

    Can you show me the exact step to reproduce the result?

    I only post what I bought. My uploads are for those who share the same taste but could not easily import them. If you can buy the game, please do it to support the company.
    Bugs report belong to the Site Support, not my inbox.

  6. #5
    Rain Summerfields
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    Re: Issue with Profile Page Customisation

    1. Go to profile page
    2. click on "customize my profile"
    3. Click on use image in any tab seen

    then it usually freezes up after that.
    Now it shows a dialogue box and runs fine.

    Must of just been a one time thing.

  7. #6
    Ignis's Avatar
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    Re: Issue with Profile Page Customisation

    I've tried several times now and haven't been able to reproduce the problem.

    If it only happens at times and not entirely reproducible, my guess is a memory problem or something related. Even the latest versions of Firefox are prone to consuming high amounts of memory in prolonged use, and stable Firefox builds for Windows are only available in 32 bit (which, under normal circumstances, can only use up to 2GB of memory). The function you're talking about is an AJAX script that may cause a supposedly slight increase in browser memory use, which may have caused or accelerated the freezes.

    Another possibility is the presence of a browser security toolkit, often the byproduct of an anti-virus programme such as Avast and AVG. Some such addons may attempt to filter or intercept resources like website scripts and cross-check them with the anti-virus vendor's database to help ensure that your browser load no malicious component. A choke in the process may cause your browser to lag. As some like to put it, "shit happens."
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