Images are broken

**~~Tokina~~** · November 23rd, 2012, 08:48 PM

Hi, many members who upload images to the following url http://ignis.anime-sharing.com/ they are always showing broken and not appearing properly.

See http://ignis.anime-sharing.com/vault...414package.jpg

**Advertisement** · November 23rd, 2012 08:48 PM

**Checkmate** · November 23rd, 2012, 10:12 PM

They are working for me. Can you actually screenshot what are you seeing?

**~~Tokina~~** · November 23rd, 2012, 10:46 PM

Here is an example, all images are broken for many users. I am surprised no one report it and kept on uploading broken images.

**Checkmate** · November 23rd, 2012, 10:56 PM

Thank you. One of our admin whose location was in Singapore reported the same problem to us. Though, we had no concrete conclusion.

With your report. It seems this is either the ISP problem or one of the CDN servers. We will investigate the issue.

In the mean time. Can you purge the local cache and try to hard-refresh (Shift F5, or Ctrl-F5 depending on the browser) the page?

**~~Tokina~~** · November 24th, 2012, 12:41 AM

I did it, same result. It seems this is effecting the US traffic too, if it is CDN server issue.

**Checkmate** · November 24th, 2012, 02:31 AM

Thank you. I've actually purged all the content server(s) before asking you to do so. If this is not resolved, I'd need to collect the samples and report it to our CDN Network providers. This might take more time and efforts

**~~Tokina~~** · November 24th, 2012, 02:52 AM

This issue is affecting the gallery, clubs or any images hosted from there. But if it is a CDN issue then your avatar should be distorted, but it is not. I think this is more related to a corrupted data or a harddrive issue or something.

What Image Processing Library are you using? I would really recommend ImageMagick 6

**corocoro** · November 24th, 2012, 11:05 AM

The avatars are hosted on a different system than the images (both are on the same server, though). In addition, the error only seems to affect some files and not all thirty thousand or so we have on ignis.anime-sharing.com.
The internal checks on said server also make sure it can't be a HDD or data corruption problem - and if they didn't, the fact that I can see the image you gave as an example without errors would clinch it.
I'll upload a couple images later to see if it's an issue with specific formats being misinterpreted or if the error is more general in nature.

By the way, what browser are you using and does switching browsers have any effect on the images displayed?

**~~Tokina~~** · November 24th, 2012, 12:37 PM

It is the same issue for Chrome and Firefox. If i keep refreshing the images which all are broken, you will get this message

**~~Tokina~~** · November 24th, 2012, 12:38 PM

May be the issue has to do with the watermark it puts on all images? it messes the images because it is not working properly. I use Firefox but the issue showed up on both Chrome and Firefox.

After a couple of refreshes and the image still broken, this message appear "cannot display image because it contain errors" this is for all images - old and new uploaded ones.

Yap seems to me if you use this script, it is the issue, disable the watermark addon and see if this issue is resolved.

http://www.vbulletin.org/forum/showt...ight=watermark