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Thread: Contacting Staff

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    Thumbs up Contacting Staff

    Here's a list of the various way to contact staff members. They are ordered in the same way you should use them, with the best option at top.

    1. The report button. For most things this works perfectly well to bring things to staff attention. Seriously, if you have an issue, use the button. It can be found at the bottom of every post. Here's an illustration:
    2. The Site Support section. This is where you are and general help can be most easily procured.
    3. The Direct Staff Contact section is for issues you want to discuss only with staff members and without the general public being able to view what you wrote (or that you wrote anything at all). Keep in mind that for most things the Site Support section works better and that moderators can't see what is written in this forum.
    4. Directly PMing the moderator of a section. Keep in mind that by contacting one person, resolution time may be slowed and that the above methods may be a better solution to your problem.
    5. Directly PMing a global moderator. Keep in mind that by contacting one person, resolution time may be slowed and that the above methods may be a better solution to your problem.
    6. Using the Contact Us button allows you to send a mail that can only be seen by the administrators of the forum.
    7. Directly PMing an administrator. Keep in mind that by contacting one person, resolution time may be slowed and that the above methods may be a better solution to your problem.
    8. Directly PMing corocoro. This is only necessary if you want to talk about harassment via private messages or an issue with a super moderator. Seriously, don't send PMs for any other reason.
    9. Directly PMing Ignis. This is only necessary if you have an issue with a staff member. Seriously, don't send PMs for any other reason.
    10. Directly PMing Checkmate. This is only necessary if you have an issue with an administrator. Don't send PMs for any other reason. Come to think of it, chances are it's faster and easier if you just leave the forum instead.
    Last edited by Ignis; August 30th, 2012 at 09:47 AM.

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